FAQ

Anyone over the age of 7 can access our services! Fees are dependant on your funding type (HCP, NDIS, CDMP, ICWA, Private Health Insurance)

Complete our online referral form and one of our team will get in touch with you. 

Our practitioners see clients between 9am and 5pm, Monday to Friday in both WA and VIC.
Our friendly admin team operates between 7am to 5pm, AWST.

Fees are dependent on your funding source. We accept a wide range of clients who access services through their Home Care Packages, NDIS funds, and CDMPs from their GPs – for more information on your specific situation, please contact us.

In the event of an emergency, please call 000 to access emergency services.
For after hours care, please contact your local GP.
If you are interested in an appointment on a Saturday, please check your nearest Life Ready clinic for their opening hours and availability.

Perth

 

Melbourne

Yes you can! We take all feedback received seriously and would love to hear from you. You can submit your feedback here.

HCP stands for Home Care Package. Funded by the Australian government, a Home Care Package is a combined bundle of personalised care and support designed to help older people live independently in their homes. To obtain a HCP, eligibility assessments through My Aged Care must be completed.

CDMP stands for Chronic Disease Management Plan. This can be obtained through your GP, and Medicare card holders with a form of chronic disease are eligible for up to 5 allied health sessions per calendar year. For more information, please visit https://www1.health.gov.au/internet/main/publishing.nsf/Content/mbsprimarycare-chronicdisease-pdf-infosheet 

NDIS is the National Disability Insurance Scheme and is catered for people between the ages of 7 and 65. For more information regarding the scheme and your eligibility, please visit https://www.ndis.gov.au/applying-access-ndis/am-i-eligible
If you need to cancel your appointment, we ask that you let us know as soon as possible – with at least 24 hours notice if possible. There may be fees associated with any late cancellations or no-shows.
If you’re ever in an emergency, just give us a call to let us know you’re okay! We totally get that life can throw us curveballs, so don’t sweat it – we’ll understand!
Registered NDIS Provider
DVA
Department of Veteran's Affairs
ICWA
Insurance Commission of WA
HCP
Home Care Packages
+ all private health insurance funds